Shipping policy

SHIPPING POLICY

At The Light Home, we strive to provide excellent service, including the secure shipment of your packages.

We provide multiple shipping options with tracking numbers so that you can monitor your shipment as it travels to your doorstep.

INTERNATIONAL STANDARD SHIPPING

We use affordable international shipping through Priority Mail International.

Orders may take 3–7 business days to process after they are received. Delivery may take 10–15 business days, depending on your location.

Deliveries are not made on Sundays or holidays, and there is no guaranteed delivery date.

Due to differences in international customs processes, The Light Home cannot be held liable for packages shipped using this method after they have left our warehouse.

If you experience tracking issues, please contact the shipping carrier directly. If you do not receive your package, you may file a complaint with the carrier.

In some cases, we may use a shipping method that requires a signature upon delivery, depending on the total value of your order.

To request international shipping with tracking confirmation to your door, please contact our customer service team at [SUPPORT EMAIL].

HOW CAN I TRACK MY ORDER?

Once your item has been shipped, you will receive an email containing your tracking number.